Terms and Conditions
Review the booking, payment, cancellation and website terms for Revive Holistic Therapies.
Effective Date: 2026-04-12
1. Introduction
These Terms and Conditions govern your use of the Revive Holistic Therapies website and services.
By booking a treatment or using this website, you agree to these Terms.
2. About Us
Business Name: Revive Holistic Therapies
Location: Cannock, Staffordshire, United Kingdom
We provide massage, facial and holistic therapy treatments.
3. Booking Appointments
3.1 Booking
Appointments can be made via:
- Our online booking system
- Phone
All bookings are subject to availability.
3.2 Accuracy of Information
You agree to provide accurate and complete information when booking.
4. Payments
4.1 Payment Methods
Payments may be made via:
- Card payments
- Online payment systems
- In-person payment
We may use secure providers such as:
- Stripe
- GoCardless
4.2 Deposits
We may require a deposit to secure your booking.
Deposit terms will be clearly stated during booking.
4.3 Pricing
All prices are listed in GBP (£) and may be subject to change.
5. Cancellation and Rescheduling
5.1 Notice Period
We request at least 24 hours' notice for cancellations or rescheduling.
5.2 Late Cancellations
Late cancellations may result in:
- Loss of deposit
- Full or partial charge
5.3 No-Shows
Failure to attend your appointment may result in:
- Full charge of the treatment
- Refusal of future bookings
6. Health and Medical Conditions
6.1 Responsibility
You must inform us of any relevant health conditions, injuries or medical treatments before your appointment.
6.2 Suitability
Some treatments may not be suitable depending on your condition.
We reserve the right to refuse or adapt treatment if necessary for your safety.
6.3 Pregnancy
Pregnancy treatments are only provided after the first 12 weeks unless otherwise agreed.
7. Treatment Expectations
7.1 No Medical Claims
Our treatments are designed to support relaxation and wellbeing.
They are not a substitute for medical advice, diagnosis or treatment.
7.2 Results
Individual results may vary.
8. Conduct
We reserve the right to refuse or terminate a treatment if:
- Inappropriate behaviour occurs
- There is a risk to staff safety
- Terms are not respected
No refunds will be given in such cases.
9. Late Arrival
If you arrive late:
- Your session may be shortened
- Full payment will still apply
10. Gift Vouchers (if applicable)
- Vouchers are non-refundable
- Must be used within the stated validity period
- Cannot be exchanged for cash
11. Website Use
11.1 Content
All website content is owned by Revive Holistic Therapies and must not be copied or reproduced without permission.
11.2 Accuracy
We aim to keep all information accurate, but we do not guarantee that all content is error-free.
12. Liability
We are not liable for:
- Indirect or consequential losses
- Issues arising from incorrect information provided by you
Nothing in these terms limits liability where it is unlawful to do so.
13. Privacy
Your personal data is handled in accordance with our Privacy Policy.
14. Changes to Terms
We may update these Terms and Conditions at any time.
Changes will be posted on this page.
15. Governing Law
These Terms are governed by the laws of England and Wales.
16. Contact
If you have any questions regarding these Terms, please contact:
Revive Holistic Therapies
Cannock, Staffordshire
Before going live, you should confirm your cancellation window, confirm deposit rules, add your contact email, and include your business address if needed.